Privacy Policy

Last updated: 26/01/2026

Exact Locksmiths (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

1. Who We Are

Business name: Exact Locksmiths

Website: https://exactlocksmiths.co.uk

Service type: Locksmith services (emergency and non-emergency)

Operating area: United Kingdom

If you have any questions about this policy, you can contact us using the details on our Contact page.

2. Information We Collect

We may collect and process the following information:

a) Information you provide directly

• Your name

• Phone number

• Email address

• Address or location (for service purposes)

• Any information you provide when calling, messaging, or submitting a form

b) Automatically collected information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on pages

• Referring website or search engine

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide locksmith services

• Communicate with you regarding bookings or emergencies

• Improve our website and services

• Monitor website performance and security

• Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Cookies

Our website uses cookies to:

• Ensure the website functions correctly

• Analyse website traffic and usage

• Improve user experience

You can control or disable cookies through your browser settings. By continuing to use our website, you agree to the use of cookies unless disabled.

5. Analytics and Advertising

We may use third-party services such as:

• Google Analytics

• Google Ads

These services may use cookies and similar technologies to collect anonymous usage data. This helps us understand how visitors use our website and measure advertising performance.

No personally identifiable information is shared with advertisers.

6. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your personal data from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

Data is stored securely and only accessed when necessary for business purposes.

7. How Long We Keep Your Data

We only retain personal data for as long as necessary to:

• Provide our services

• Meet legal, accounting, or regulatory requirements

8. Your Rights (GDPR)

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Request data portability

To exercise these rights, please contact us via our website.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided on our website.